Live Desk Pro In category - Web Authoring Site Management   What can Live Desk Pro do you or how can it help your business and eBay customers. Gives you a live web-based help support service ... Make you look professional Automate your business and Saves many customer support hours... Store and download latest upgrades... Convert more prospects to customers... Skyrocket customer loyalty and satisfaction... Increase the percentage of repeat customers... PLUS MUCH MORE! As Corey Rudl`s support desk page says: "90% of all questions are answered in this knowledge base..." In other words, people can get 24x7 answers to 90% of all questions! Bottom line, if you want to increase and maximize your online profits you need to have a support desk! Warning! Unanswered prospects and customers` questions and delays in dealing with your customers` problems could cause your business serious losses in the short, middle and long run. The best way to deal with all this is to have a service-n-support desk. There`s A Plethora Of Hands-On Easy-To-Use Features to Help You Get The Most Out Of Live DeskPro Admin Add, Edit, Delete Departments. You can have a `department` for each one of your products. You can have unlimited departments! Add, Edit, Delete Operators for any Department(s). You can assign operators to departments. Each operator can only handle the Tickets under the department(s) assigned to him. You can have unlimited operators. Add, Edit, Delete Troubleshooters. Troubleshooters are a series of choice questions a customer goes through in order to pinpoint and nail his exact problem. As we mentioned earlier, under Admin Panel, you are the one who assigns Operators for every department. An Operator can only handle tickets under his department. Operator can: Reply to tickets. Reopen and close tickets. Add, Edit, Delete Troubleshooters. Add, Edit, Delete Knowledgebase. In short, operators have the capability to fully manage the service and support department assigned to them. A user can: Submit a ticket. Specify a department, ticket priority, ticket-subject and ticket-matter. Check the status of his ticket as often as (s)he likes. Re-open/close ticket. Check out the Troubleshooters added by Admin or Operator. Browse the Knowledgebase added by Admin or Operator. Download files added by Admin in downloads folder. Stay up-to-date by checking out what`s up and what`s new, by viewing the Announcements added by Admin. There is also a Popular Knowledgebase Topics, giving users quick access to the most popular views and issues in Knowledgebase. Visit Product's WebSite      Buy Now

More from this Author

6800 Font Collection (w/Resale Rights)
This is truly a fantastic collection of fonts for any occassion: Sci-Fi Fantasy Medieval Calligraphy ....

Quick Pay Pro (w/Resale Rights)
Secure Real-time Credit Card Processing And Digital Product Delivery An ordering system that immediately allows you to plug in an unlimited number of produc....

Geographical Clipart Collection
The worlds largest collection fo clipart that is specific ot world geography. In this 1700 image collection you get. - Maps of countries around the world ....

Live Desk Pro
What can Live Desk Pro do you or how can it help your business and eBay customers. Gives you a live web-based help support service ... Make you look prof....

eBook Boost (w/Resale Rights)
"Discover The ONE TOOL That Will Automatically Grow Your Business With Your Free e-Books" "How to EXPLODE Your e-Book Downloads By As Much As 3200% In Les....

Webcam Watcher (w/Resale Rights)
Webcam Watcher - Watches web cams for you, downloading and saving pictures when they change. You can jump between cameras and scan back and forward in time, li....

Reply E-Mail Automator (w/Resale Rights)
Reply E-mail Automator will cut your E-mail support time down by 1700%.. "Reply E-mail Automator cut my daily E-mail processing and responding time from 2 hou....

Super Charged Linking - Link Directory in php
Your Site Must Grow In Popularity Reciprocal link exchanges are a mutual agreement between one site owner and another, whereby owner 1 displays owner 2`s site ....

70 PHP, MySQL and CGI Scripts (Resale Rights)
70 High Quality Scripts to use, sell or even give away with master resell rights.

Generic Full Featured eStore
Are you looking for a business online that`s profitable and easy to manage? We have the solution for you. How about a store similar to this one? http://www.mast....